Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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775-835-6777 | 500 Truck Inn Way

CODE OF ETHICS

CODE OF ETHICS, Fernley, NV

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the vehicle owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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Fabulous team here customer service to roadside & shop mechanics! I recommend and will continue to have my KW T2000 serviced here.

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Great place if you in need of repair. Very polite and professional staff. Very nice waiting room with coffee and donuts and TV.

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Very respectful and helpful

  • ASE (Automotive Service Excellence)
  • NTTS
  • Chamber of CommerceNational Trucking Association PTP Shop Repair CenterNFIBPro GroupAxle Surgeons

    Call Us For Service: 775-835-6777